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Dispatcher Overview
At the heart of every emergency response is a calm, focused voice guiding help where it's needed most. Dispatchers with the Pineville Police Department serve as the vital link between the community and our officers in the field. They are the first line of communication in moments of crisis, coordinating responses with precision, compassion, and urgency.
The Role of a Dispatcher
Dispatchers are responsible for receiving and prioritizing emergency and non-emergency calls, dispatching appropriate units, and providing critical information in real-time. This position requires sharp decision-making, clear communication, and unwavering professionalism often under intense pressure.